Before ordering at emdigitizer please get familiar with company policy.
EM Digitizer provides Embroidery Digitizing and Vector Conversion Services subject to the following terms.
Copyright Policy
For Custom Digitizing services and Vector Conversion, the files are digitized for the customer. These electronic file formats are sent to customers by email, and Facebook. They can be used on any product and can be sold out. The customer will be the sole owner of the file and will have full rights of use.
The design is available on the website for sale or free, customers have no rights to share or distribute it with anyone. They can be used in embroidery machines and printing.
Refunds
We don’t offer refunds for our services, but we do provide free edits until you’re completely satisfied. There’s no “trial” or “grace period” after purchase, so all sales are final. However, we will keep editing your files for free until you’re happy, as long as the changes match the initial requirements. For more details on editing, check our Price page. We offer 30 days of free editing as standard. We guarantee the quality of the files and formats we deliver.
Only regular-priced items may be refunded. Sale items cannot be refunded.
Technical Terms
Cookie:
A cookie is a small file stored in your browser while you use a website. Cookies help track your activity on the website. For example, an e-commerce site uses cookies to keep track of the products in your shopping cart as you browse. Without cookies, your cart wouldn’t remember the items when you click on a new link or product, making online shopping difficult.
Cookie Law:
For more information, you can refer to the cookie law under the Privacy and Electronic Communications Regulations 2003.
Personal Data:
Personal data refers to any information that can identify a person directly or indirectly. This data is provided by users on our website and aligns with the EU Regulation 2016/679, known as the General Data Protection Regulation (GDPR).
“Our” / “We” / “Us”:
In this document, “Our,” “We,” and “Us” refer to the company EMDIGITIZER.
About Us
- Our site is owned and operated by EMDIGITIZER.
- Waqas is our Data Protection Officer and can be reached at waqas@emdigitizer.com.
Our Privacy Policy Explained:
Our privacy policy applies only to your use of our website. Our site may contain links to other websites, but we do not control their privacy policies or how they handle data. If you visit external links and are concerned about your personal data, please review their policies.
Your Rights:
Under the GDPR, you have the following rights, which we comply with:
- Right to information: You have the right to know about our collection and use of your personal data.
- Right to access: You have the right to access the personal data we retain.
- Right to correction: You can correct any incomplete or incorrect personal data we hold.
- Right to deletion: You can request the deletion of your personal data we hold. We keep your data for a limited period (refer to point 6), but you can ask for earlier deletion by emailing us at emdigitizer@gmail.com.
- Right to restrict processing: You can limit how we process your personal data.
- Right to data portability: You can obtain a record of your personal data.
- Right to object: You can object to our use of your personal data for specific purposes.
If you have any complaints or suggestions regarding our use of your personal data, please contact us at emdigitizer@gmail.com.
This policy is protected by copyright. Unauthorized copying, sharing, or distribution of copyrighted material is strictly prohibited. Violating copyright laws can result in severe penalties under federal law and the Copyright Act. Penalties for infringement include both civil and criminal consequences, such as fines up to $250,000 per offense and imprisonment for up to five years.